Terms of Service

Last updated: February 20, 2026

Welcome to BookWave.io. These Terms of Service ("Terms") govern your access to and use of the BookWave.io platform, including all related websites, applications, and services (collectively, the "Service"), operated by Devkonnect IT Consulting LLC ("Company", "we", "us", or "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

"Account" means the account you create to access and use the Service.
"Customer" or "you" means the individual or entity that registers for and uses the Service.
"End User" means any individual who interacts with the Service through your Account (e.g., your clients booking appointments).
"Customer Data" means all data, content, and information submitted by you or your End Users through the Service.
"Subscription" means the paid plan you select for accessing the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration

To use the Service, you must create an Account by providing accurate and complete information. You are responsible for:

Maintaining the confidentiality of your login credentials.
All activity that occurs under your Account.
Promptly notifying us of any unauthorized use of your Account.

We reserve the right to suspend or terminate Accounts that contain inaccurate information or violate these Terms.

4. Description of Service

BookWave is a cloud-based business management platform that provides scheduling, appointment booking, client management (CRM), and related tools for service-based businesses. The specific features available to you depend on your Subscription plan and the products assigned to your account.

5. Subscriptions and Billing

5.1 Plans and Pricing

The Service is offered through various Subscription plans with different features and pricing. Current plans and pricing are available on our website. We reserve the right to change pricing at any time, with at least 30 days' prior notice for existing subscribers.

5.2 Billing Cycle

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). You authorize us to charge the payment method on file for all applicable fees.

5.3 Free Trials

We may offer free trials at our discretion. At the end of a trial period, your account will be converted to a paid Subscription unless you cancel before the trial expires. You will be charged the applicable fee for your selected plan.

5.4 Refunds

Payments are non-refundable except where required by applicable law. If you cancel your Subscription, you will retain access to the Service until the end of your current billing period.

5.5 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying any taxes associated with your use of the Service, excluding taxes based on our net income.

6. Acceptable Use

You agree not to use the Service to:

Violate any applicable law, regulation, or third-party rights.
Transmit spam, unsolicited messages, or malicious content.
Upload viruses, malware, or any harmful code.
Attempt to gain unauthorized access to the Service or its infrastructure.
Interfere with or disrupt the integrity or performance of the Service.
Reverse engineer, decompile, or disassemble any part of the Service.
Use the Service to engage in fraudulent, deceptive, or illegal activities.
Collect personal data of other users without their consent.
Resell, sublicense, or redistribute access to the Service without our written consent.

We reserve the right to investigate and take appropriate action against violations of this section, including suspension or termination of your Account.

7. Customer Data

7.1 Ownership

You retain all rights, title, and interest in your Customer Data. We do not claim ownership of any data you submit through the Service.

7.2 License to Us

You grant us a limited, worldwide, non-exclusive license to use, process, and store your Customer Data solely to provide, maintain, and improve the Service as described in these Terms and our Privacy Policy.

7.3 Data Export

You may export your Customer Data at any time during your Subscription through the available export features. Upon termination, we will make your data available for export for a period of 30 days, after which we may delete it.

7.4 Your Responsibilities

You are responsible for the legality, accuracy, and appropriateness of all Customer Data. You must ensure you have all necessary rights and consents to submit data to the Service, including any personal data of your End Users.

8. Intellectual Property

The Service, including its software, design, text, graphics, logos, and all related intellectual property, is owned by Devkonnect IT Consulting LLC and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use our trademarks, trade names, or branding without our prior written consent.

9. Third-Party Integrations

The Service may integrate with or link to third-party services (e.g., payment processors, calendar services, communication platforms). Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party services.

10. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control. We will make commercially reasonable efforts to provide advance notice of scheduled maintenance.

11. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in our Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Devkonnect IT Consulting LLC, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service.
Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Devkonnect IT Consulting LLC and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your Customer Data; or (d) your violation of any rights of a third party.

14. Termination

14.1 By You

You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period. You remain responsible for any fees incurred before cancellation.

14.2 By Us

We may suspend or terminate your Account immediately if: (a) you breach these Terms; (b) your payment method fails and is not resolved within 14 days; (c) we are required to do so by law; or (d) we reasonably believe your use poses a security risk to the Service or other users.

14.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections that by their nature should survive termination shall survive, including Sections 7.1 (data ownership), 8, 12, 13, and 15.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Terms.

17. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Devkonnect IT Consulting LLC regarding the Service.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.
Force Majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, pandemics, or internet service disruptions.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Devkonnect IT Consulting LLC
Email: team@booster-digital.com
Website: https://bookwave.io