Privacy Policy
Last updated: February 20, 2026
Devkonnect IT Consulting LLC ("Company", "we", "us", or "our") operates the BookWave.io platform (the "Service"). This Privacy Policy describes how we collect, use, store, and share your personal information when you use our Service.
By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password, phone number, and business details when you register for an account.
- Billing Information: Payment method details (processed securely through our third-party payment processor; we do not store full credit card numbers).
- Customer Data: Client information, appointments, notes, and any other data you enter into the Service.
- Communications: Messages you send to us through support channels, emails, or feedback forms.
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, actions taken, timestamps, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, screen resolution, and language preferences.
- Log Data: IP address, access times, referring URLs, and error logs.
- Cookies and Tracking: See our Cookie Policy for details.
2. How We Use Your Information
We use your information for the following purposes:
- Provide the Service: To operate, maintain, and deliver the features of the platform.
- Process Payments: To bill you for your Subscription and process transactions.
- Communicate: To send service-related notifications, updates, security alerts, and support responses.
- Improve the Service: To analyze usage patterns, troubleshoot issues, and develop new features.
- Security: To detect, prevent, and respond to fraud, abuse, and security incidents.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party providers who help us operate the Service (e.g., hosting, payment processing, email delivery, analytics). These providers are bound by contractual obligations to protect your data.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
- With Your Consent: When you explicitly authorize us to share your information.
4. Data Retention
We retain your personal information for as long as your Account is active or as needed to provide the Service. After account termination, we retain data for up to 30 days to allow for data export, after which it is securely deleted. We may retain certain data longer as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).
5. Data Security
We implement industry-standard technical and organizational security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Regular security assessments and vulnerability testing.
- Access controls and authentication requirements for our team.
- Secure hosting infrastructure with redundancy and backup systems.
While we strive to protect your data, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your Account credentials.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Data Portability: Request your data in a portable, machine-readable format.
- Opt-Out: Opt out of marketing communications at any time by following the unsubscribe link in our emails.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at team@booster-digital.com.
7. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers are located. By using the Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.
8. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: